Detroit News: I've been trying to reach someone to extend our...
A Detroit News customer review by GetHuman user GetHuman-290437 from November 5th, 2017
Background on GetHuman-290437's case
GetHuman: GetHuman-290437 - can you tell our other Detroit News customers when your case took place?
GetHuman-290437: Yeah. It was evening, on October 30th.
GetHuman: Did you reach out to Detroit News, and if so, how?
GetHuman: And which of these common Detroit News customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-290437 a list of common Detroit News problems)
GetHuman-290437: "Delivery problem" was why I was trying to call.
GetHuman-290437's review of Detroit News customer service
GetHuman: So how would you sum up your experience for GetHuman's Detroit News customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-290437: I've been trying to reach someone to extend our add another week. I continue to get a busy signal for well over an hour and I have been alternating between two suppposed good numbers. I think the ads are expensive for sure and I'm abit stressed not to re-up before the deadline today...from AZ.
GetHuman: Let's quantify your experience contacting Detroit News. On a scale of 1 to 5, how easy is it go get help on a Detroit News problem?
GetHuman-290437: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-290437: I'd give them a five out of five on communication.
GetHuman: And what about Detroit News's ability to quickly and effectively address your problem?
GetHuman-290437: For that I would say two out of five.
GetHuman: And finally- any advice for other Detroit News customers?
GetHuman-290437: Call them early in the day or late. Don't forget any personal or account information you might need for Detroit News to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-290437 taken from his Detroit News customer service problem that occurred on October 30th, 2017.