Disney Movie Club: I did not get a answer to my question ive been...
A Disney Movie Club customer review by GetHuman user ~kari olsen from November 26th, 2017
Background on ~kari olsen's case
GetHuman: ~kari olsen - can you tell our other Disney Movie Club customers when your case took place?
~kari olsen: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Disney Movie Club, and if so, how?
GetHuman: And which of these common Disney Movie Club customer issues best describes the reason you wanted to talk to them?
(Shows ~kari olsen a list of common Disney Movie Club problems)
~kari olsen: "Return an Order" was why I was trying to call.
~kari olsen's review of Disney Movie Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Disney Movie Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kari olsen: I did not get a answer to my question ive been waiting on intrducty order for A dollar they took first said processing now says on hold they got there * i got nothing my name kari olsen *****@***.com
GetHuman: Let's quantify your experience contacting Disney Movie Club. On a scale of 1 to 5, how easy is it go get help on a Disney Movie Club problem?
~kari olsen: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kari olsen: I'd give them a two out of five on communication.
GetHuman: And what about Disney Movie Club's ability to quickly and effectively address your problem?
~kari olsen: For that I would say three out of five.
GetHuman: And finally- any advice for other Disney Movie Club customers?
~kari olsen: Call them early in the day or late. Don't forget any personal or account information you might need for Disney Movie Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kari olsen taken from his Disney Movie Club customer service problem that occurred on November 22nd, 2017.