DomainPeople: Horrible service....I am currently transfering...

A DomainPeople customer review by GetHuman user ~arealtor from November 3rd, 2017

Background on ~arealtor's case

GetHuman: ~arealtor - can you tell our other DomainPeople customers when your case took place?
~arealtor: Sure. It was afternoon, on October 24th.
GetHuman: Did you reach out to DomainPeople, and if so, how?
~arealtor: I used the 877-734-3667 number I found for on the GetHuman DomainPeople customer phone number page I was on: DomainPeople Customer Service Phone Number
GetHuman: And which of these common DomainPeople customer issues best describes the reason you wanted to talk to them?
(Shows ~arealtor a list of common DomainPeople problems)
~arealtor: "Overcharge/Strange charge" was why I was trying to call.

~arealtor's review of DomainPeople customer service

GetHuman: So how would you sum up your experience for GetHuman's DomainPeople customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~arealtor: Horrible service....I am currently transfering my domains to godaddy....once domain people stop "holding them hostage" and I jump through ** more hoops in order to get MY domains. UGH!
GetHuman: Let's quantify your experience contacting DomainPeople. On a scale of 1 to 5, how easy is it go get help on a DomainPeople problem?
~arealtor: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~arealtor: I'd give them a three out of five on communication.
GetHuman: And what about DomainPeople's ability to quickly and effectively address your problem?
~arealtor: For that I would say two out of five.
GetHuman: And finally- any advice for other DomainPeople customers?
~arealtor: Call them early in the day or late. Don't forget any personal or account information you might need for DomainPeople to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~arealtor taken from his DomainPeople customer service problem that occurred on October 24th, 2017.

DomainPeople

1.00 of 5 stars | 1 reviews

~arealtor's DomainPeople Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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