Dymo: Have an old labelmaker and couldn't find tapes...

A Dymo customer review by GetHuman user GetHuman-287354 from November 26th, 2017

Background on GetHuman-287354's case

GetHuman: GetHuman-287354 - can you tell our other Dymo customers when your case took place?
GetHuman-287354: Yes. It was late at night, on November 16th.
GetHuman: Did you reach out to Dymo, and if so, how?
GetHuman-287354: I used the 800-426-7827 number I found for on the GetHuman Dymo customer phone number page I was on: Dymo Customer Service Phone Number
GetHuman: And which of these common Dymo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-287354 a list of common Dymo problems)
GetHuman-287354: "Repairs" was why I was trying to call.

GetHuman-287354's review of Dymo customer service

GetHuman: So how would you sum up your experience for GetHuman's Dymo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-287354: Have an old labelmaker and couldn't find tapes. Sending me a sample to see if it works! Very helpful.
GetHuman: Let's quantify your experience contacting Dymo. On a scale of 1 to 5, how easy is it go get help on a Dymo problem?
GetHuman-287354: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-287354: I'd give them a five out of five on communication.
GetHuman: And what about Dymo's ability to quickly and effectively address your problem?
GetHuman-287354: For that I would say five out of five.
GetHuman: And finally- any advice for other Dymo customers?
GetHuman-287354: Call them early in the day or late. Don't forget any personal or account information you might need for Dymo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-287354 taken from his Dymo customer service problem that occurred on November 16th, 2017.

Dymo

5.00 of 5 stars | 10 reviews

GetHuman-287354's Dymo Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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