EMC Mortgage: Phone was answered right away. I was attended...
A EMC Mortgage customer review by GetHuman user ~Sofie Kellogg from November 1st, 2017
Background on ~Sofie Kellogg's case
GetHuman: ~Sofie Kellogg - can you tell our other EMC Mortgage customers when your case took place?
~Sofie Kellogg: Yeah. It was afternoon, on October 26th.
GetHuman: Did you reach out to EMC Mortgage, and if so, how?
GetHuman: And which of these common EMC Mortgage customer issues best describes the reason you wanted to talk to them?
(Shows ~Sofie Kellogg a list of common EMC Mortgage problems)
~Sofie Kellogg: "Extension" was why I was trying to call.
~Sofie Kellogg's review of EMC Mortgage customer service
GetHuman: So how would you sum up your experience for GetHuman's EMC Mortgage customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sofie Kellogg: Phone was answered right away. I was attended to promptly, but the guy did seem to be a little impatient, but OK.
GetHuman: Let's quantify your experience contacting EMC Mortgage. On a scale of 1 to 5, how easy is it go get help on a EMC Mortgage problem?
~Sofie Kellogg: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sofie Kellogg: I'd give them a five out of five on communication.
GetHuman: And what about EMC Mortgage's ability to quickly and effectively address your problem?
~Sofie Kellogg: For that I would say five out of five.
GetHuman: And finally- any advice for other EMC Mortgage customers?
~Sofie Kellogg: Call them early in the day or late. Don't forget any personal or account information you might need for EMC Mortgage to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sofie Kellogg taken from his EMC Mortgage customer service problem that occurred on October 26th, 2017.