Easyjet: Rang at **** and gave up at ****, if I ever hea...
A Easyjet customer review by GetHuman user ~Coomb Raider from November 3rd, 2017
Background on ~Coomb Raider's case
GetHuman: ~Coomb Raider - can you tell our other Easyjet customers when your case took place?
~Coomb Raider: Yeah. It was middle of the night, on October 24th.
GetHuman: Did you reach out to Easyjet, and if so, how?
GetHuman: And which of these common Easyjet customer issues best describes the reason you wanted to talk to them?
(Shows ~Coomb Raider a list of common Easyjet problems)
~Coomb Raider: "Refund Flight" was why I was trying to call.
~Coomb Raider's review of Easyjet customer service
GetHuman: So how would you sum up your experience for GetHuman's Easyjet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Coomb Raider: Rang at **** and gave up at ****, if I ever hear Eternity by Robbie Williams, I'm like a bird Nelly Fertado or Drops of Jupiter ever again, I may have a break down. However rang back at *pm and got through in ** mins. Say "Advisor" to cut through voice activated questions at the satrt, then cross your fingers
GetHuman: Let's quantify your experience contacting Easyjet. On a scale of 1 to 5, how easy is it go get help on a Easyjet problem?
~Coomb Raider: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Coomb Raider: I'd give them a three out of five on communication.
GetHuman: And what about Easyjet's ability to quickly and effectively address your problem?
~Coomb Raider: For that I would say one out of five.
GetHuman: And finally- any advice for other Easyjet customers?
~Coomb Raider: Call them early in the day or late. Don't forget any personal or account information you might need for Easyjet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Coomb Raider taken from his Easyjet customer service problem that occurred on October 24th, 2017.