Elderluxe.com: I really nothing but distrust for this company...
A Elderluxe.com customer review by GetHuman user ~Geoffrey from November 21st, 2017
Background on ~Geoffrey's case
GetHuman: ~Geoffrey - can you tell our other Elderluxe.com customers when your case took place?
~Geoffrey: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Elderluxe.com, and if so, how?
GetHuman: And which of these common Elderluxe.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Geoffrey a list of common Elderluxe.com problems)
~Geoffrey: "Make a purchase" was why I was trying to call.
~Geoffrey's review of Elderluxe.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Elderluxe.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Geoffrey: I really nothing but distrust for this company. I sent an inquiry re: product qualities --- and nineteen follow ups. Only one indifferent reply -- took them ** months *
GetHuman: Let's quantify your experience contacting Elderluxe.com. On a scale of 1 to 5, how easy is it go get help on a Elderluxe.com problem?
~Geoffrey: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Geoffrey: I'd give them a one out of five on communication.
GetHuman: And what about Elderluxe.com's ability to quickly and effectively address your problem?
~Geoffrey: For that I would say one out of five.
GetHuman: And finally- any advice for other Elderluxe.com customers?
~Geoffrey: Call them early in the day or late. Don't forget any personal or account information you might need for Elderluxe.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Geoffrey taken from his Elderluxe.com customer service problem that occurred on November 14th, 2017.
Elderluxe.com
2.00 of 5 stars | 1 reviews
~Geoffrey's Elderluxe.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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