Emerson Motor: Talked to Karen, she requested nameplate part n...
A Emerson Motor customer review by GetHuman user ~David A. from November 23rd, 2017
Background on ~David A.'s case
GetHuman: ~David A. - can you tell our other Emerson Motor customers when your case took place?
~David A.: Yup. It was evening, on November 14th.
GetHuman: Did you reach out to Emerson Motor, and if so, how?
GetHuman: And which of these common Emerson Motor customer issues best describes the reason you wanted to talk to them?
(Shows ~David A. a list of common Emerson Motor problems)
~David A.: "Where to buy" was why I was trying to call.
~David A.'s review of Emerson Motor customer service
GetHuman: So how would you sum up your experience for GetHuman's Emerson Motor customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~David A.: Talked to Karen, she requested nameplate part no. and I wanted to add space heater since new location of motor is North Dakota. She checked and gave me a case number based on the nameplate number and engineering help phone No. ***-***-****, got Napoleon, he described wattage and number of strips needed based on motor frame size. Excellent help.
GetHuman: Let's quantify your experience contacting Emerson Motor. On a scale of 1 to 5, how easy is it go get help on a Emerson Motor problem?
~David A.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~David A.: I'd give them a five out of five on communication.
GetHuman: And what about Emerson Motor's ability to quickly and effectively address your problem?
~David A.: For that I would say five out of five.
GetHuman: And finally- any advice for other Emerson Motor customers?
~David A.: Call them early in the day or late. Don't forget any personal or account information you might need for Emerson Motor to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~David A. taken from his Emerson Motor customer service problem that occurred on November 14th, 2017.
Emerson Motor
5.00 of 5 stars | 4 reviews
~David A.'s Emerson Motor Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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