Eurostylelighting.com: DO NOT shop at this web site! They do not honor...
A Eurostylelighting.com customer review by GetHuman user ~JONW from November 10th, 2017
Background on ~JONW's case
GetHuman: ~JONW - can you tell our other Eurostylelighting.com customers when your case took place?
~JONW: Yes. It was evening, on November 2nd.
GetHuman: Did you reach out to Eurostylelighting.com, and if so, how?
GetHuman: And which of these common Eurostylelighting.com customer issues best describes the reason you wanted to talk to them?
(Shows ~JONW a list of common Eurostylelighting.com problems)
~JONW: "Track order" was why I was trying to call.
~JONW's review of Eurostylelighting.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Eurostylelighting.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JONW: DO NOT shop at this web site! They do not honor their return policy. They claim ***% satisfaction guarantee but would not allow us to return two light fixtures that didn't work in our space even though they were unused and in original packaging.
GetHuman: Let's quantify your experience contacting Eurostylelighting.com. On a scale of 1 to 5, how easy is it go get help on a Eurostylelighting.com problem?
~JONW: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JONW: I'd give them a five out of five on communication.
GetHuman: And what about Eurostylelighting.com's ability to quickly and effectively address your problem?
~JONW: For that I would say four out of five.
GetHuman: And finally- any advice for other Eurostylelighting.com customers?
~JONW: Call them early in the day or late. Don't forget any personal or account information you might need for Eurostylelighting.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JONW taken from his Eurostylelighting.com customer service problem that occurred on November 2nd, 2017.
Eurostylelighting.com
2.00 of 5 stars | 1 reviews
~JONW's Eurostylelighting.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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