EverythingFurniture.com: called * times today and waited on hold for...
A EverythingFurniture.com customer review by GetHuman user GetHuman-190906 from November 17th, 2017
Background on GetHuman-190906's case
GetHuman: GetHuman-190906 - can you tell our other EverythingFurniture.com customers when your case took place?
GetHuman-190906: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to EverythingFurniture.com, and if so, how?
GetHuman: And which of these common EverythingFurniture.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-190906 a list of common EverythingFurniture.com problems)
GetHuman-190906: "Returns" was why I was trying to call.
GetHuman-190906's review of EverythingFurniture.com customer service
GetHuman: So how would you sum up your experience for GetHuman's EverythingFurniture.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-190906: called * times today and waited on hold for ** minutes each time. Last time it went to a recording saying they would call back during business hours. It WAS business hours!
GetHuman: Let's quantify your experience contacting EverythingFurniture.com. On a scale of 1 to 5, how easy is it go get help on a EverythingFurniture.com problem?
GetHuman-190906: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-190906: I'd give them a three out of five on communication.
GetHuman: And what about EverythingFurniture.com's ability to quickly and effectively address your problem?
GetHuman-190906: For that I would say two out of five.
GetHuman: And finally- any advice for other EverythingFurniture.com customers?
GetHuman-190906: Call them early in the day or late. Don't forget any personal or account information you might need for EverythingFurniture.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-190906 taken from his EverythingFurniture.com customer service problem that occurred on November 10th, 2017.
EverythingFurniture.com
1.00 of 5 stars | 2 reviews
GetHuman-190906's EverythingFurniture.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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