I own ten thousand shares of Facebook currently...
A Facebook customer review by GetHuman user ~Twitter next customer from November 26th, 2017
Background on ~Twitter next customer 's case
GetHuman: ~Twitter next customer - can you tell our other Facebook customers when your case took place?
~Twitter next customer : Yeah. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Twitter next customer a list of common Facebook problems)
~Twitter next customer : "Flagged Post" was why I was trying to contact.
~Twitter next customer 's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Twitter next customer : I own ten thousand shares of Facebook currently a will be selling all of them as of ********** because of holiday because any bussiness with no customer service the stock will not last long term ithink anybody should review the bussiness practice and evaluate their stock holding for better long term company with customer service
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Twitter next customer : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Twitter next customer : I'd give them a four out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Twitter next customer : For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Twitter next customer : Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Twitter next customer taken from his Facebook customer service problem that occurred on November 23rd, 2017.