Im having trouble logging in to Facebook , yest...
A Facebook customer review by GetHuman user ~abdul muhammad from November 26th, 2017
Background on ~abdul muhammad's case
GetHuman: ~abdul muhammad - can you tell our other Facebook customers when your case took place?
~abdul muhammad: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~abdul muhammad a list of common Facebook problems)
~abdul muhammad: "Recover Hacked Account" was why I was trying to contact.
~abdul muhammad's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~abdul muhammad: Im having trouble logging in to Facebook , yesterday i log on and it say im block for some suspicious activity and i haven't did or said anything wrong.why am i being block
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~abdul muhammad: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~abdul muhammad: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~abdul muhammad: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~abdul muhammad: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~abdul muhammad taken from his Facebook customer service problem that occurred on November 17th, 2017.