Facebook: Mi cuenta se desactivo y fue un error la quiero...

A Facebook customer review by GetHuman user ~jessica gonzalez diaz from November 23rd, 2017

Background on ~jessica gonzalez diaz's case

GetHuman: ~jessica gonzalez diaz - can you tell our other Facebook customers when your case took place?
~jessica gonzalez diaz: Yes. It was late at night, on November 16th.
GetHuman: Did you reach out to Facebook, and if so, how?
~jessica gonzalez diaz: I used the 650-543-4800 number I found for on the GetHuman Facebook customer phone number page I was on: Facebook Customer Service Phone Number
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~jessica gonzalez diaz a list of common Facebook problems)
~jessica gonzalez diaz: "Problem With a Page" was why I was trying to contact.

~jessica gonzalez diaz's review of Facebook customer service

GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jessica gonzalez diaz: Mi cuenta se desactivo y fue un error la quiero devuelta yo no e echo nada malo tengo ** a****os y no e subido enviado ni publicado cosas que facebook no permite fue un error por favor devuelvala
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~jessica gonzalez diaz: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jessica gonzalez diaz: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~jessica gonzalez diaz: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~jessica gonzalez diaz: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jessica gonzalez diaz taken from his Facebook customer service problem that occurred on November 16th, 2017.

Facebook

1.47 of 5 stars | 2518 reviews

~jessica gonzalez diaz's Facebook Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Facebook, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Facebook in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!