Facebook: Ya estoy arrto que me den devaja mis cuentas de...
A Facebook customer review by GetHuman user ~MIGUEL VH from November 26th, 2017
Background on ~MIGUEL VH's case
GetHuman: ~MIGUEL VH - can you tell our other Facebook customers when your case took place?
~MIGUEL VH: Sure. It was morning, on November 25th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~MIGUEL VH a list of common Facebook problems)
~MIGUEL VH: "Account hacked" was why I was trying to contact.
~MIGUEL VH's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MIGUEL VH: Ya estoy arrto que me den devaja mis cuentas de face en tonsen para que asen programas para no sotros los usuarios e eso ya son mamadas
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~MIGUEL VH: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MIGUEL VH: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~MIGUEL VH: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
~MIGUEL VH: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MIGUEL VH taken from his Facebook customer service problem that occurred on November 25th, 2017.