Fanbox.com: FanBox support was always able to resolve my is...
A Fanbox.com customer review by GetHuman user ~Kat Nunez from November 22nd, 2017
Background on ~Kat Nunez's case
GetHuman: ~Kat Nunez - can you tell our other Fanbox.com customers when your case took place?
~Kat Nunez: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to Fanbox.com, and if so, how?
GetHuman: And which of these common Fanbox.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Kat Nunez a list of common Fanbox.com problems)
~Kat Nunez: "Lower my bill" was why I was trying to call.
~Kat Nunez's review of Fanbox.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Fanbox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kat Nunez: FanBox support was always able to resolve my issues with my account and I am always confident that my problem will be fixed when I go to them.
GetHuman: Let's quantify your experience contacting Fanbox.com. On a scale of 1 to 5, how easy is it go get help on a Fanbox.com problem?
~Kat Nunez: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kat Nunez: I'd give them a four out of five on communication.
GetHuman: And what about Fanbox.com's ability to quickly and effectively address your problem?
~Kat Nunez: For that I would say five out of five.
GetHuman: And finally- any advice for other Fanbox.com customers?
~Kat Nunez: Call them early in the day or late. Don't forget any personal or account information you might need for Fanbox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kat Nunez taken from his Fanbox.com customer service problem that occurred on November 16th, 2017.