Fanzz.com: I haven't gotten my product that was suppose to...
A Fanzz.com customer review by GetHuman user ~Liliana Figueroa from November 19th, 2017
Background on ~Liliana Figueroa's case
GetHuman: ~Liliana Figueroa - can you tell our other Fanzz.com customers when your case took place?
~Liliana Figueroa: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Fanzz.com, and if so, how?
GetHuman: And which of these common Fanzz.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Liliana Figueroa a list of common Fanzz.com problems)
~Liliana Figueroa: "Complaint" was why I was trying to call.
~Liliana Figueroa's review of Fanzz.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Fanzz.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Liliana Figueroa: I haven't gotten my product that was suppose to arrive a week ago. They have ignored my emails and when I call is an excuse over excuse.
GetHuman: Let's quantify your experience contacting Fanzz.com. On a scale of 1 to 5, how easy is it go get help on a Fanzz.com problem?
~Liliana Figueroa: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Liliana Figueroa: I'd give them a two out of five on communication.
GetHuman: And what about Fanzz.com's ability to quickly and effectively address your problem?
~Liliana Figueroa: For that I would say three out of five.
GetHuman: And finally- any advice for other Fanzz.com customers?
~Liliana Figueroa: Call them early in the day or late. Don't forget any personal or account information you might need for Fanzz.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Liliana Figueroa taken from his Fanzz.com customer service problem that occurred on November 14th, 2017.
Fanzz.com
1.00 of 5 stars | 1 reviews
~Liliana Figueroa's Fanzz.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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