First American Bank: youll need to give a direct phone number , for...
A First American Bank customer review by GetHuman user ~business 4 life from November 24th, 2017
Background on ~business 4 life's case
GetHuman: ~business 4 life - can you tell our other First American Bank customers when your case took place?
~business 4 life: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to First American Bank, and if so, how?
GetHuman: And which of these common First American Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~business 4 life a list of common First American Bank problems)
~business 4 life: "Question" was why I was trying to call.
~business 4 life's review of First American Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's First American Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~business 4 life: youll need to give a direct phone number , for customer to call and speak direct with someone not a *-*** number a direct contact, number to the bank, that *-***-***-**** number is a piece of ---- and it upset cust: ...it does nothing to help or get matters solve...
GetHuman: Let's quantify your experience contacting First American Bank. On a scale of 1 to 5, how easy is it go get help on a First American Bank problem?
~business 4 life: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~business 4 life: I'd give them a four out of five on communication.
GetHuman: And what about First American Bank's ability to quickly and effectively address your problem?
~business 4 life: For that I would say three out of five.
GetHuman: And finally- any advice for other First American Bank customers?
~business 4 life: Call them early in the day or late. Don't forget any personal or account information you might need for First American Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~business 4 life taken from his First American Bank customer service problem that occurred on November 19th, 2017.
First American Bank
1.00 of 5 stars | 3 reviews
~business 4 life's First American Bank Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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