First American Home Buyers Protection: No one answers this line over the weekends. Ju...
A First American Home Buyers Protection customer review by GetHuman user GetHuman-230797 from November 17th, 2017
Background on GetHuman-230797's case
GetHuman: GetHuman-230797 - can you tell our other First American Home Buyers Protection customers when your case took place?
GetHuman-230797: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to First American Home Buyers Protection, and if so, how?
GetHuman: And which of these common First American Home Buyers Protection customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-230797 a list of common First American Home Buyers Protection problems)
GetHuman-230797: "None of those really matches why I wanted to call First American Home Buyers Protection that day." was why I was trying to call.
GetHuman-230797's review of First American Home Buyers Protection customer service
GetHuman: So how would you sum up your experience for GetHuman's First American Home Buyers Protection customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-230797: No one answers this line over the weekends. Just a robo voice that tells you to hold for the next customer service rep. So much for their ** hours service.
GetHuman: Let's quantify your experience contacting First American Home Buyers Protection. On a scale of 1 to 5, how easy is it go get help on a First American Home Buyers Protection problem?
GetHuman-230797: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-230797: I'd give them a one out of five on communication.
GetHuman: And what about First American Home Buyers Protection's ability to quickly and effectively address your problem?
GetHuman-230797: For that I would say one out of five.
GetHuman: And finally- any advice for other First American Home Buyers Protection customers?
GetHuman-230797: Call them early in the day or late. Don't forget any personal or account information you might need for First American Home Buyers Protection to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-230797 taken from his First American Home Buyers Protection customer service problem that occurred on November 15th, 2017.
First American Home Buyers Protection
2.00 of 5 stars | 1 reviews
GetHuman-230797's First American Home Buyers Protection Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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