First Californian Bank: after speking with a supervisor it appeared tha...
A First Californian Bank customer review by GetHuman user GetHuman-38991 from November 22nd, 2017
Background on GetHuman-38991's case
GetHuman: GetHuman-38991 - can you tell our other First Californian Bank customers when your case took place?
GetHuman-38991: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to First Californian Bank, and if so, how?
GetHuman: And which of these common First Californian Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-38991 a list of common First Californian Bank problems)
GetHuman-38991: "Setup an account" was why I was trying to call.
GetHuman-38991's review of First Californian Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's First Californian Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-38991: after speking with a supervisor it appeared that no one there was willing to assist my needs. I FIND THIS KIND OF SERVICE VERY ******
GetHuman: Let's quantify your experience contacting First Californian Bank. On a scale of 1 to 5, how easy is it go get help on a First Californian Bank problem?
GetHuman-38991: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-38991: I'd give them a one out of five on communication.
GetHuman: And what about First Californian Bank's ability to quickly and effectively address your problem?
GetHuman-38991: For that I would say one out of five.
GetHuman: And finally- any advice for other First Californian Bank customers?
GetHuman-38991: Call them early in the day or late. Don't forget any personal or account information you might need for First Californian Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-38991 taken from his First Californian Bank customer service problem that occurred on November 12th, 2017.
First Californian Bank
1.50 of 5 stars | 2 reviews
GetHuman-38991's First Californian Bank Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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