Fisher & Paykel: I wanted to make a purchase of a fisher and pay...
A Fisher & Paykel customer review by GetHuman user GetHuman-383808 from November 3rd, 2017
Background on GetHuman-383808's case
GetHuman: GetHuman-383808 - can you tell our other Fisher & Paykel customers when your case took place?
GetHuman-383808: Yup. It was evening, on October 25th.
GetHuman: Did you reach out to Fisher & Paykel, and if so, how?
GetHuman: And which of these common Fisher & Paykel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-383808 a list of common Fisher & Paykel problems)
GetHuman-383808: "Repairs" was why I was trying to call.
GetHuman-383808's review of Fisher & Paykel customer service
GetHuman: So how would you sum up your experience for GetHuman's Fisher & Paykel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-383808: I wanted to make a purchase of a fisher and paykel, but I should not have to pay for information about its measurements. POOR
GetHuman: Let's quantify your experience contacting Fisher & Paykel. On a scale of 1 to 5, how easy is it go get help on a Fisher & Paykel problem?
GetHuman-383808: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-383808: I'd give them a three out of five on communication.
GetHuman: And what about Fisher & Paykel's ability to quickly and effectively address your problem?
GetHuman-383808: For that I would say four out of five.
GetHuman: And finally- any advice for other Fisher & Paykel customers?
GetHuman-383808: Call them early in the day or late. Don't forget any personal or account information you might need for Fisher & Paykel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-383808 taken from his Fisher & Paykel customer service problem that occurred on October 25th, 2017.
Fisher & Paykel
1.00 of 5 stars | 38 reviews
GetHuman-383808's Fisher & Paykel Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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