Forbes Magazine: Long time subscriber. Love the magazine. just c...
A Forbes Magazine customer review by GetHuman user GetHuman-116090 from November 13th, 2017
Background on GetHuman-116090's case
GetHuman: GetHuman-116090 - can you tell our other Forbes Magazine customers when your case took place?
GetHuman-116090: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to Forbes Magazine, and if so, how?
GetHuman: And which of these common Forbes Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-116090 a list of common Forbes Magazine problems)
GetHuman-116090: "None of those really matches why I wanted to call Forbes Magazine that day." was why I was trying to call.
GetHuman-116090's review of Forbes Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Forbes Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-116090: Long time subscriber. Love the magazine. just canceled because I am tired of all the shady tactics to get you to "urgently respond" to renew subscription with showing expiration date. I was paid thru **** and they said my response needed to be immediate. Ridiculous. Am I the only one?
GetHuman: Let's quantify your experience contacting Forbes Magazine. On a scale of 1 to 5, how easy is it go get help on a Forbes Magazine problem?
GetHuman-116090: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-116090: I'd give them a five out of five on communication.
GetHuman: And what about Forbes Magazine's ability to quickly and effectively address your problem?
GetHuman-116090: For that I would say four out of five.
GetHuman: And finally- any advice for other Forbes Magazine customers?
GetHuman-116090: Call them early in the day or late. Don't forget any personal or account information you might need for Forbes Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-116090 taken from his Forbes Magazine customer service problem that occurred on November 11th, 2017.