Ford Motor Credit: Evelyn of Omaha insured that first payment on a...
A Ford Motor Credit customer review by GetHuman user ~Steven Harwood from October 28th, 2017
Background on ~Steven Harwood's case
GetHuman: ~Steven Harwood - can you tell our other Ford Motor Credit customers when your case took place?
~Steven Harwood: Sure. It was afternoon, on October 27th.
GetHuman: Did you reach out to Ford Motor Credit, and if so, how?
GetHuman: And which of these common Ford Motor Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~Steven Harwood a list of common Ford Motor Credit problems)
~Steven Harwood: "Extension" was why I was trying to call.
~Steven Harwood's review of Ford Motor Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Ford Motor Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Steven Harwood: Evelyn of Omaha insured that first payment on a new lease was processed without delay. Excellent service
GetHuman: Let's quantify your experience contacting Ford Motor Credit. On a scale of 1 to 5, how easy is it go get help on a Ford Motor Credit problem?
~Steven Harwood: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Steven Harwood: I'd give them a two out of five on communication.
GetHuman: And what about Ford Motor Credit's ability to quickly and effectively address your problem?
~Steven Harwood: For that I would say five out of five.
GetHuman: And finally- any advice for other Ford Motor Credit customers?
~Steven Harwood: Call them early in the day or late. Don't forget any personal or account information you might need for Ford Motor Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Steven Harwood taken from his Ford Motor Credit customer service problem that occurred on October 27th, 2017.