Ford Motor Credit: I talked with Bobby and Mary on two different d...
A Ford Motor Credit customer review by GetHuman user ~Betty richardson from November 17th, 2017
Background on ~Betty richardson's case
GetHuman: ~Betty richardson - can you tell our other Ford Motor Credit customers when your case took place?
~Betty richardson: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Ford Motor Credit, and if so, how?
GetHuman: And which of these common Ford Motor Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~Betty richardson a list of common Ford Motor Credit problems)
~Betty richardson: "Setup Payment Plan" was why I was trying to call.
~Betty richardson's review of Ford Motor Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Ford Motor Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Betty richardson: I talked with Bobby and Mary on two different day and they weremost helpfula nd they found my information after * (nine years. I was inpressed. Thank for peoples like them . Good employee.
GetHuman: Let's quantify your experience contacting Ford Motor Credit. On a scale of 1 to 5, how easy is it go get help on a Ford Motor Credit problem?
~Betty richardson: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Betty richardson: I'd give them a three out of five on communication.
GetHuman: And what about Ford Motor Credit's ability to quickly and effectively address your problem?
~Betty richardson: For that I would say four out of five.
GetHuman: And finally- any advice for other Ford Motor Credit customers?
~Betty richardson: Call them early in the day or late. Don't forget any personal or account information you might need for Ford Motor Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Betty richardson taken from his Ford Motor Credit customer service problem that occurred on November 14th, 2017.