Forevermetals.com: I loved my new tungsten ring, it is very comfor...

A Forevermetals.com customer review by GetHuman user ~Karen Simon from November 22nd, 2017

Background on ~Karen Simon's case

GetHuman: ~Karen Simon - can you tell our other Forevermetals.com customers when your case took place?
~Karen Simon: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Forevermetals.com, and if so, how?
~Karen Simon: I used the 800-730-8317 number I found for on the GetHuman Forevermetals.com customer phone number page I was on: Forevermetals.com Customer Service Phone Number
GetHuman: And which of these common Forevermetals.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Karen Simon a list of common Forevermetals.com problems)
~Karen Simon: "Returns" was why I was trying to call.

~Karen Simon's review of Forevermetals.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Forevermetals.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karen Simon: I loved my new tungsten ring, it is very comfortable and up-town. Looks great with Black and White clothes and though very modern is timeless by design and was bought for a woman...great piece! Good job Forever metals.
GetHuman: Let's quantify your experience contacting Forevermetals.com. On a scale of 1 to 5, how easy is it go get help on a Forevermetals.com problem?
~Karen Simon: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karen Simon: I'd give them a five out of five on communication.
GetHuman: And what about Forevermetals.com's ability to quickly and effectively address your problem?
~Karen Simon: For that I would say three out of five.
GetHuman: And finally- any advice for other Forevermetals.com customers?
~Karen Simon: Call them early in the day or late. Don't forget any personal or account information you might need for Forevermetals.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Karen Simon taken from his Forevermetals.com customer service problem that occurred on November 15th, 2017.

Forevermetals.com

5.00 of 5 stars | 39 reviews

~Karen Simon's Forevermetals.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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