Forevermetals.com: Responsive and trustworthy. I bought a tungsten...

A Forevermetals.com customer review by GetHuman user ~Marcus J. from November 27th, 2017

Background on ~Marcus J.'s case

GetHuman: ~Marcus J. - can you tell our other Forevermetals.com customers when your case took place?
~Marcus J.: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Forevermetals.com, and if so, how?
~Marcus J.: I used the 800-730-8317 number I found for on the GetHuman Forevermetals.com customer phone number page I was on: Forevermetals.com Customer Service Phone Number
GetHuman: And which of these common Forevermetals.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Marcus J. a list of common Forevermetals.com problems)
~Marcus J.: "Make a purchase" was why I was trying to call.

~Marcus J.'s review of Forevermetals.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Forevermetals.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marcus J.: Responsive and trustworthy. I bought a tungsten ring from Forever metals and they served me very well. The ring shipped to my mail as promised and the ring itself was really awesome!
GetHuman: Let's quantify your experience contacting Forevermetals.com. On a scale of 1 to 5, how easy is it go get help on a Forevermetals.com problem?
~Marcus J.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marcus J.: I'd give them a four out of five on communication.
GetHuman: And what about Forevermetals.com's ability to quickly and effectively address your problem?
~Marcus J.: For that I would say three out of five.
GetHuman: And finally- any advice for other Forevermetals.com customers?
~Marcus J.: Call them early in the day or late. Don't forget any personal or account information you might need for Forevermetals.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Marcus J. taken from his Forevermetals.com customer service problem that occurred on November 19th, 2017.

Forevermetals.com

5.00 of 5 stars | 39 reviews

~Marcus J.'s Forevermetals.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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