Forevermetals.com: Wow, a very cool tungsten ring store in the wor...

A Forevermetals.com customer review by GetHuman user ~Margaret Jones from November 20th, 2017

Background on ~Margaret Jones's case

GetHuman: ~Margaret Jones - can you tell our other Forevermetals.com customers when your case took place?
~Margaret Jones: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to Forevermetals.com, and if so, how?
~Margaret Jones: I used the 800-730-8317 number I found for on the GetHuman Forevermetals.com customer phone number page I was on: Forevermetals.com Customer Service Phone Number
GetHuman: And which of these common Forevermetals.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Margaret Jones a list of common Forevermetals.com problems)
~Margaret Jones: "Warranty claim" was why I was trying to call.

~Margaret Jones's review of Forevermetals.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Forevermetals.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Margaret Jones: Wow, a very cool tungsten ring store in the world! Thank you Forever Metals. I really fall in love with my new ring. Much love from me and my lovely fiance :). We will sure to buy our wedding tungsten rings from your store!
GetHuman: Let's quantify your experience contacting Forevermetals.com. On a scale of 1 to 5, how easy is it go get help on a Forevermetals.com problem?
~Margaret Jones: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Margaret Jones: I'd give them a five out of five on communication.
GetHuman: And what about Forevermetals.com's ability to quickly and effectively address your problem?
~Margaret Jones: For that I would say five out of five.
GetHuman: And finally- any advice for other Forevermetals.com customers?
~Margaret Jones: Call them early in the day or late. Don't forget any personal or account information you might need for Forevermetals.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Margaret Jones taken from his Forevermetals.com customer service problem that occurred on November 12th, 2017.

Forevermetals.com

5.00 of 5 stars | 39 reviews

~Margaret Jones's Forevermetals.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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