Fred's, Inc.: I have quit using the pharmacy in DeQueen Arkan...
A Fred's, Inc. customer review by GetHuman user ~trisha from November 26th, 2017
Background on ~trisha's case
GetHuman: ~trisha - can you tell our other Fred's, Inc. customers when your case took place?
~trisha: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Fred's, Inc., and if so, how?
GetHuman: And which of these common Fred's, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~trisha a list of common Fred's, Inc. problems)
~trisha: "Change order" was why I was trying to call.
~trisha's review of Fred's, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Fred's, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~trisha: I have quit using the pharmacy in DeQueen Arkansas, I along with other customers have been humiliated by a pharmacy Tech that thinks she is a Pharmacist, She is blonde hair and worked this evening ******** I took in a prescription and she stated she didn't recognize the doctors name on it , she also asked who the Dr. was whom wrote the prescription I told her I am a nurse at the hospital and that if we was sick we usually had lab results done and the Emergency room physician looked at them and wrote the appropriate prescription , as in this case , I had our lab to draw a urine culture and it showed I had a urinary tract infection so the Physician on call wrote me * cipro, she then called the hospital emer. room to see if I was registered and the clerk said no to her and again as I explained that this is a free service to the nurses that work there. The pharmacist just stood by and said nothing to her She was very rude I took my prescription to Walmart and had no problem and this isn'
GetHuman: Let's quantify your experience contacting Fred's, Inc.. On a scale of 1 to 5, how easy is it go get help on a Fred's, Inc. problem?
~trisha: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~trisha: I'd give them a two out of five on communication.
GetHuman: And what about Fred's, Inc.'s ability to quickly and effectively address your problem?
~trisha: For that I would say three out of five.
GetHuman: And finally- any advice for other Fred's, Inc. customers?
~trisha: Call them early in the day or late. Don't forget any personal or account information you might need for Fred's, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~trisha taken from his Fred's, Inc. customer service problem that occurred on November 18th, 2017.
Fred's, Inc.
1.00 of 5 stars | 7 reviews
~trisha's Fred's, Inc. Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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