FromYouFlowers.com: I was disconnected. I have had two phone calls...
A FromYouFlowers.com customer review by GetHuman user GetHuman-256318 from November 27th, 2017
Background on GetHuman-256318's case
GetHuman: GetHuman-256318 - can you tell our other FromYouFlowers.com customers when your case took place?
GetHuman-256318: Yup. It was evening, on November 21st.
GetHuman: Did you reach out to FromYouFlowers.com, and if so, how?
GetHuman: And which of these common FromYouFlowers.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-256318 a list of common FromYouFlowers.com problems)
GetHuman-256318: "Warranty claim" was why I was trying to call.
GetHuman-256318's review of FromYouFlowers.com customer service
GetHuman: So how would you sum up your experience for GetHuman's FromYouFlowers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-256318: I was disconnected. I have had two phone calls regarding my order. When I called, I waited ** minutes and then was disconnected. *I am calling in regard to order *********. please cancel the order. I am not impressed with From You Flowers and have found some one else to fill the order
GetHuman: Let's quantify your experience contacting FromYouFlowers.com. On a scale of 1 to 5, how easy is it go get help on a FromYouFlowers.com problem?
GetHuman-256318: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-256318: I'd give them a three out of five on communication.
GetHuman: And what about FromYouFlowers.com's ability to quickly and effectively address your problem?
GetHuman-256318: For that I would say five out of five.
GetHuman: And finally- any advice for other FromYouFlowers.com customers?
GetHuman-256318: Call them early in the day or late. Don't forget any personal or account information you might need for FromYouFlowers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-256318 taken from his FromYouFlowers.com customer service problem that occurred on November 21st, 2017.
FromYouFlowers.com
3.00 of 5 stars | 9 reviews
GetHuman-256318's FromYouFlowers.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like FromYouFlowers.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with FromYouFlowers.com in any way.