Gearnuts.com: No one answered me. Can't find a phone number f...
A Gearnuts.com customer review by GetHuman user ~Victoria Lee from November 21st, 2017
Background on ~Victoria Lee's case
GetHuman: ~Victoria Lee - can you tell our other Gearnuts.com customers when your case took place?
~Victoria Lee: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Gearnuts.com, and if so, how?
GetHuman: And which of these common Gearnuts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Victoria Lee a list of common Gearnuts.com problems)
~Victoria Lee: "Overcharge/Strange charge" was why I was trying to contact.
~Victoria Lee's review of Gearnuts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Gearnuts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Victoria Lee: No one answered me. Can't find a phone number for GearNuts--a bad sign. What if you buy from them and then have a problem? --Victoria ***.***.****
GetHuman: Let's quantify your experience contacting Gearnuts.com. On a scale of 1 to 5, how easy is it go get help on a Gearnuts.com problem?
~Victoria Lee: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Victoria Lee: I'd give them a four out of five on communication.
GetHuman: And what about Gearnuts.com's ability to quickly and effectively address your problem?
~Victoria Lee: For that I would say three out of five.
GetHuman: And finally- any advice for other Gearnuts.com customers?
~Victoria Lee: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Gearnuts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Victoria Lee taken from his Gearnuts.com customer service problem that occurred on November 16th, 2017.
Gearnuts.com
2.00 of 5 stars | 1 reviews
~Victoria Lee's Gearnuts.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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