Geeks Vision: No wait time and tech was so polite and helpful...

A Geeks Vision customer review by GetHuman user ~Linda from November 16th, 2017

Background on ~Linda's case

GetHuman: ~Linda - can you tell our other Geeks Vision customers when your case took place?
~Linda: Yes. It was evening, on November 14th.
GetHuman: Did you reach out to Geeks Vision, and if so, how?
~Linda: I used the 800-960-4006 number I found for on the GetHuman Geeks Vision customer phone number page I was on: Geeks Vision Customer Service Phone Number
GetHuman: And which of these common Geeks Vision customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda a list of common Geeks Vision problems)
~Linda: "Returns" was why I was trying to call.

~Linda's review of Geeks Vision customer service

GetHuman: So how would you sum up your experience for GetHuman's Geeks Vision customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda: No wait time and tech was so polite and helpful sorted my issue with computer and I'm happy. Thanks geeks
GetHuman: Let's quantify your experience contacting Geeks Vision. On a scale of 1 to 5, how easy is it go get help on a Geeks Vision problem?
~Linda: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda: I'd give them a five out of five on communication.
GetHuman: And what about Geeks Vision's ability to quickly and effectively address your problem?
~Linda: For that I would say five out of five.
GetHuman: And finally- any advice for other Geeks Vision customers?
~Linda: Call them early in the day or late. Don't forget any personal or account information you might need for Geeks Vision to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda taken from his Geeks Vision customer service problem that occurred on November 14th, 2017.

Geeks Vision

5.00 of 5 stars | 5 reviews

~Linda's Geeks Vision Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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