GetHuman is awesome!
A GetHuman customer review by GetHuman user BCAlum2000 from November 29th, 2017
Background on BCAlum2000's case
GetHuman: BCAlum2000 - can you tell our other GetHuman customers when your case took place?
BCAlum2000: Yup. It was afternoon, on November 24th.
GetHuman: Did you reach out to GetHuman, and if so, how?
GetHuman: And which of these common GetHuman customer issues best describes the reason you wanted to talk to them?
(Shows BCAlum2000 a list of common GetHuman problems)
BCAlum2000: "Cancel Account" was why I was trying to contact.
BCAlum2000's review of GetHuman customer service
GetHuman: So how would you sum up your experience for GetHuman's GetHuman customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
BCAlum2000: GetHuman is awesome!
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
BCAlum2000: I had to call the IRS a couple weeks ago and GetHuman helped me navigate their crazy phone maze. Without GetHuman, I probably would have had a hard time getting in touch with a live person at the IRS.
GetHuman: Let's quantify your experience contacting GetHuman. On a scale of 1 to 5, how easy is it go get help on a GetHuman problem?
BCAlum2000: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
BCAlum2000: I'd give them a three out of five on communication.
GetHuman: And what about GetHuman's ability to quickly and effectively address your problem?
BCAlum2000: For that I would say two out of five.
GetHuman: And finally- any advice for other GetHuman customers?
BCAlum2000: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for GetHuman to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from BCAlum2000 taken from his GetHuman customer service problem that occurred on November 24th, 2017.