Gilatools.com: These guys know their product! I was having iss...
A Gilatools.com customer review by GetHuman user ~A-Lxxx47 from November 13th, 2017
Background on ~A-Lxxx47's case
GetHuman: ~A-Lxxx47 - can you tell our other Gilatools.com customers when your case took place?
~A-Lxxx47: Yeah. It was morning, on November 5th.
GetHuman: Did you reach out to Gilatools.com, and if so, how?
GetHuman: And which of these common Gilatools.com customer issues best describes the reason you wanted to talk to them?
(Shows ~A-Lxxx47 a list of common Gilatools.com problems)
~A-Lxxx47: "Overcharge/Strange charge" was why I was trying to call.
~A-Lxxx47's review of Gilatools.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Gilatools.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A-Lxxx47: These guys know their product! I was having issues with a machine I use to cut concrete. After a few minutes of answering questions they provided the solution I needed.
GetHuman: Let's quantify your experience contacting Gilatools.com. On a scale of 1 to 5, how easy is it go get help on a Gilatools.com problem?
~A-Lxxx47: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A-Lxxx47: I'd give them a five out of five on communication.
GetHuman: And what about Gilatools.com's ability to quickly and effectively address your problem?
~A-Lxxx47: For that I would say five out of five.
GetHuman: And finally- any advice for other Gilatools.com customers?
~A-Lxxx47: Call them early in the day or late. Don't forget any personal or account information you might need for Gilatools.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A-Lxxx47 taken from his Gilatools.com customer service problem that occurred on November 5th, 2017.
Gilatools.com
5.00 of 5 stars | 1 reviews
~A-Lxxx47's Gilatools.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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