Global Golf: Ordered new golf club on line. The shipping was...

A Global Golf customer review by GetHuman user GetHuman-135092 from November 24th, 2017

Background on GetHuman-135092's case

GetHuman: GetHuman-135092 - can you tell our other Global Golf customers when your case took place?
GetHuman-135092: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Global Golf, and if so, how?
GetHuman-135092: I used the 866-843-0262 number I found for on the GetHuman Global Golf customer phone number page I was on: Global Golf Customer Service Phone Number
GetHuman: And which of these common Global Golf customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-135092 a list of common Global Golf problems)
GetHuman-135092: "Warranty claim" was why I was trying to call.

GetHuman-135092's review of Global Golf customer service

GetHuman: So how would you sum up your experience for GetHuman's Global Golf customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-135092: Ordered new golf club on line. The shipping was fast and the order handled efficiently. The product delivered was as advertised. I would order from them again, very satisfied.
GetHuman: Let's quantify your experience contacting Global Golf. On a scale of 1 to 5, how easy is it go get help on a Global Golf problem?
GetHuman-135092: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-135092: I'd give them a five out of five on communication.
GetHuman: And what about Global Golf's ability to quickly and effectively address your problem?
GetHuman-135092: For that I would say five out of five.
GetHuman: And finally- any advice for other Global Golf customers?
GetHuman-135092: Call them early in the day or late. Don't forget any personal or account information you might need for Global Golf to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-135092 taken from his Global Golf customer service problem that occurred on November 21st, 2017.

Global Golf

5.00 of 5 stars | 3 reviews

GetHuman-135092's Global Golf Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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