Global IT University: Gave me a brief overview of the online courses...
A Global IT University customer review by GetHuman user ~Chris from November 16th, 2017
Background on ~Chris's case
GetHuman: ~Chris - can you tell our other Global IT University customers when your case took place?
~Chris: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to Global IT University, and if so, how?
GetHuman: And which of these common Global IT University customer issues best describes the reason you wanted to talk to them?
(Shows ~Chris a list of common Global IT University problems)
~Chris: "None of those really matches why I wanted to call Global IT University that day." was why I was trying to call.
~Chris's review of Global IT University customer service
GetHuman: So how would you sum up your experience for GetHuman's Global IT University customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chris: Gave me a brief overview of the online courses offered and provided website for me to see all the courses.
GetHuman: Let's quantify your experience contacting Global IT University. On a scale of 1 to 5, how easy is it go get help on a Global IT University problem?
~Chris: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chris: I'd give them a two out of five on communication.
GetHuman: And what about Global IT University's ability to quickly and effectively address your problem?
~Chris: For that I would say five out of five.
GetHuman: And finally- any advice for other Global IT University customers?
~Chris: Call them early in the day or late. Don't forget any personal or account information you might need for Global IT University to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chris taken from his Global IT University customer service problem that occurred on November 11th, 2017.
Global IT University
4.00 of 5 stars | 1 reviews
~Chris's Global IT University Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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