Globaleyeglasses.com: The wait time is terrible. At first you get a...
A Globaleyeglasses.com customer review by GetHuman user GetHuman-354609 from November 8th, 2017
Background on GetHuman-354609's case
GetHuman: GetHuman-354609 - can you tell our other Globaleyeglasses.com customers when your case took place?
GetHuman-354609: Yes. It was late at night, on November 3rd.
GetHuman: Did you reach out to Globaleyeglasses.com, and if so, how?
GetHuman: And which of these common Globaleyeglasses.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-354609 a list of common Globaleyeglasses.com problems)
GetHuman-354609: "Complaint" was why I was trying to call.
GetHuman-354609's review of Globaleyeglasses.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Globaleyeglasses.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-354609: The wait time is terrible. At first you get a mesage saying the wait time is * minutes, fair enough. Then after * minutes the recording saids * minutes. After * minutes it says ** minutes... You get the idea**You wait a very long time and then someone who speaks English as a second language puts you on hold and drops the call
GetHuman: Let's quantify your experience contacting Globaleyeglasses.com. On a scale of 1 to 5, how easy is it go get help on a Globaleyeglasses.com problem?
GetHuman-354609: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-354609: I'd give them a four out of five on communication.
GetHuman: And what about Globaleyeglasses.com's ability to quickly and effectively address your problem?
GetHuman-354609: For that I would say three out of five.
GetHuman: And finally- any advice for other Globaleyeglasses.com customers?
GetHuman-354609: Call them early in the day or late. Don't forget any personal or account information you might need for Globaleyeglasses.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-354609 taken from his Globaleyeglasses.com customer service problem that occurred on November 3rd, 2017.
Globaleyeglasses.com
1.00 of 5 stars | 1 reviews
GetHuman-354609's Globaleyeglasses.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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