Glock Inc.: I told the helpline that the magazines of my Gl...
A Glock Inc. customer review by GetHuman user GetHuman-427688 from November 22nd, 2017
Background on GetHuman-427688's case
GetHuman: GetHuman-427688 - can you tell our other Glock Inc. customers when your case took place?
GetHuman-427688: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Glock Inc., and if so, how?
GetHuman: And which of these common Glock Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-427688 a list of common Glock Inc. problems)
GetHuman-427688: "Complaint" was why I was trying to call.
GetHuman-427688's review of Glock Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Glock Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-427688: I told the helpline that the magazines of my Glock ** have a cracked. Right away he told me, mail it to us. Outstanding people. B-Z.
GetHuman: Let's quantify your experience contacting Glock Inc.. On a scale of 1 to 5, how easy is it go get help on a Glock Inc. problem?
GetHuman-427688: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-427688: I'd give them a three out of five on communication.
GetHuman: And what about Glock Inc.'s ability to quickly and effectively address your problem?
GetHuman-427688: For that I would say one out of five.
GetHuman: And finally- any advice for other Glock Inc. customers?
GetHuman-427688: Call them early in the day or late. Don't forget any personal or account information you might need for Glock Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-427688 taken from his Glock Inc. customer service problem that occurred on November 19th, 2017.
Glock Inc.
1.00 of 5 stars | 6 reviews
GetHuman-427688's Glock Inc. Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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