GoArmyEd.com: This program is worthless. The "Helpless desk...
A GoArmyEd.com customer review by GetHuman user ~abnrgr1989 from November 19th, 2017
Background on ~abnrgr1989's case
GetHuman: ~abnrgr1989 - can you tell our other GoArmyEd.com customers when your case took place?
~abnrgr1989: Sure. It was morning, on November 18th.
GetHuman: Did you reach out to GoArmyEd.com, and if so, how?
GetHuman: And which of these common GoArmyEd.com customer issues best describes the reason you wanted to talk to them?
(Shows ~abnrgr1989 a list of common GoArmyEd.com problems)
~abnrgr1989: "Complaint" was why I was trying to call.
~abnrgr1989's review of GoArmyEd.com customer service
GetHuman: So how would you sum up your experience for GetHuman's GoArmyEd.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~abnrgr1989: This program is worthless. The "Helpless desk" does little to nothing and then passes on your case to the case manager, who promptly...does..nothing.
GetHuman: Let's quantify your experience contacting GoArmyEd.com. On a scale of 1 to 5, how easy is it go get help on a GoArmyEd.com problem?
~abnrgr1989: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~abnrgr1989: I'd give them a three out of five on communication.
GetHuman: And what about GoArmyEd.com's ability to quickly and effectively address your problem?
~abnrgr1989: For that I would say five out of five.
GetHuman: And finally- any advice for other GoArmyEd.com customers?
~abnrgr1989: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for GoArmyEd.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~abnrgr1989 taken from his GoArmyEd.com customer service problem that occurred on November 18th, 2017.
GoArmyEd.com
3.00 of 5 stars | 2 reviews
~abnrgr1989's GoArmyEd.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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