GoBros.com: DIRECT TO HUMAN PHONE * PHONY.... NO HUMAN ON F...
A GoBros.com customer review by GetHuman user ~linda from November 10th, 2017
Background on ~linda's case
GetHuman: ~linda - can you tell our other GoBros.com customers when your case took place?
~linda: Yup. It was evening, on November 9th.
GetHuman: Did you reach out to GoBros.com, and if so, how?
GetHuman: And which of these common GoBros.com customer issues best describes the reason you wanted to talk to them?
(Shows ~linda a list of common GoBros.com problems)
~linda: "Track order" was why I was trying to call.
~linda's review of GoBros.com customer service
GetHuman: So how would you sum up your experience for GetHuman's GoBros.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~linda: DIRECT TO HUMAN PHONE * PHONY.... NO HUMAN ON FRIDAY *:**.... WANT TO RETURN SOMETHING..SAYS LOOK AT BACK OF SALE SLIP.... ONLY HAVE FRONT.... NO HELP AT ALL!
GetHuman: Let's quantify your experience contacting GoBros.com. On a scale of 1 to 5, how easy is it go get help on a GoBros.com problem?
~linda: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~linda: I'd give them a one out of five on communication.
GetHuman: And what about GoBros.com's ability to quickly and effectively address your problem?
~linda: For that I would say four out of five.
GetHuman: And finally- any advice for other GoBros.com customers?
~linda: Call them early in the day or late. Don't forget any personal or account information you might need for GoBros.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~linda taken from his GoBros.com customer service problem that occurred on November 9th, 2017.
GoBros.com
1.00 of 5 stars | 1 reviews
~linda's GoBros.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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