GoDaddy: No body tells me redirection (from Germany to U...
A GoDaddy customer review by GetHuman user ~A customer from Germany from November 24th, 2017
Background on ~A customer from Germany's case
GetHuman: ~A customer from Germany - can you tell our other GoDaddy customers when your case took place?
~A customer from Germany: Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to GoDaddy, and if so, how?
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows ~A customer from Germany a list of common GoDaddy problems)
~A customer from Germany: "Refund a Charge" was why I was trying to call.
~A customer from Germany's review of GoDaddy customer service
GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A customer from Germany: No body tells me redirection (from Germany to US) will cost money!!! Two days on the phone and spent a lot of time writing e mails, problem not fixed...
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
~A customer from Germany: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A customer from Germany: I'd give them a one out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
~A customer from Germany: For that I would say four out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
~A customer from Germany: Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A customer from Germany taken from his GoDaddy customer service problem that occurred on November 23rd, 2017.