GoDaddy: excelente el servicio, nunca he tenido problema...

A GoDaddy customer review by GetHuman user ~Juan Carlos from November 20th, 2017

Background on ~Juan Carlos's case

GetHuman: ~Juan Carlos - can you tell our other GoDaddy customers when your case took place?
~Juan Carlos: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to GoDaddy, and if so, how?
~Juan Carlos: I used the 866-938-1119 number I found for on the GetHuman GoDaddy customer phone number page I was on: GoDaddy Customer Service Phone Number
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows ~Juan Carlos a list of common GoDaddy problems)
~Juan Carlos: "Claiming a Domain" was why I was trying to call.

~Juan Carlos's review of GoDaddy customer service

GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Juan Carlos: excelente el servicio, nunca he tenido problemas, la espera no es problema y es entendible que hablen espa****ol un poco mal.
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
~Juan Carlos: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Juan Carlos: I'd give them a one out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
~Juan Carlos: For that I would say two out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
~Juan Carlos: Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Juan Carlos taken from his GoDaddy customer service problem that occurred on November 10th, 2017.

GoDaddy

2.69 of 5 stars | 296 reviews

~Juan Carlos's GoDaddy Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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