Gog.com: The ******** will CONSTANTLY spam you after you...

A Gog.com customer review by GetHuman user ~AZ12345 from November 17th, 2017

Background on ~AZ12345's case

GetHuman: ~AZ12345 - can you tell our other Gog.com customers when your case took place?
~AZ12345: Yeah. It was evening, on November 9th.
GetHuman: Did you reach out to Gog.com, and if so, how?
~AZ12345: I used a help page I found on the GetHuman Gog.com customer service contact info page: Contact Gog.com Customer Service
GetHuman: And which of these common Gog.com customer issues best describes the reason you wanted to talk to them?
(Shows ~AZ12345 a list of common Gog.com problems)
~AZ12345: "Update account information" was why I was trying to contact.

~AZ12345's review of Gog.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Gog.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AZ12345: The ******** will CONSTANTLY spam you after you buy anything. And make sure they didn't try any credit card fraud, there was a questionable charge on mine (from a site I never visited) a week after I bought from the ********.
GetHuman: Let's quantify your experience contacting Gog.com. On a scale of 1 to 5, how easy is it go get help on a Gog.com problem?
~AZ12345: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AZ12345: I'd give them a two out of five on communication.
GetHuman: And what about Gog.com's ability to quickly and effectively address your problem?
~AZ12345: For that I would say one out of five.
GetHuman: And finally- any advice for other Gog.com customers?
~AZ12345: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Gog.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AZ12345 taken from his Gog.com customer service problem that occurred on November 9th, 2017.

Gog.com

1.00 of 5 stars | 1 reviews

~AZ12345's Gog.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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