Gohastings.com: Just had some basic questions about my shipment...
A Gohastings.com customer review by GetHuman user GetHuman-376727 from November 26th, 2017
Background on GetHuman-376727's case
GetHuman: GetHuman-376727 - can you tell our other Gohastings.com customers when your case took place?
GetHuman-376727: Yeah. It was morning, on November 25th.
GetHuman: Did you reach out to Gohastings.com, and if so, how?
GetHuman: And which of these common Gohastings.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-376727 a list of common Gohastings.com problems)
GetHuman-376727: "Returns" was why I was trying to call.
GetHuman-376727's review of Gohastings.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Gohastings.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-376727: Just had some basic questions about my shipment. They were polite and couteous! The wait time was just over * minutes so it wasn't that long considering I was expecting ** minute hold time! :)
GetHuman: Let's quantify your experience contacting Gohastings.com. On a scale of 1 to 5, how easy is it go get help on a Gohastings.com problem?
GetHuman-376727: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-376727: I'd give them a two out of five on communication.
GetHuman: And what about Gohastings.com's ability to quickly and effectively address your problem?
GetHuman-376727: For that I would say one out of five.
GetHuman: And finally- any advice for other Gohastings.com customers?
GetHuman-376727: Call them early in the day or late. Don't forget any personal or account information you might need for Gohastings.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-376727 taken from his Gohastings.com customer service problem that occurred on November 25th, 2017.
Gohastings.com
3.00 of 5 stars | 13 reviews
GetHuman-376727's Gohastings.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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