Good Housekeeping Magazine: Did not receive my magazine this month. The cus...
A Good Housekeeping Magazine customer review by GetHuman user GetHuman-356153 from November 11th, 2017
Background on GetHuman-356153's case
GetHuman: GetHuman-356153 - can you tell our other Good Housekeeping Magazine customers when your case took place?
GetHuman-356153: Yup. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Good Housekeeping Magazine, and if so, how?
GetHuman: And which of these common Good Housekeeping Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-356153 a list of common Good Housekeeping Magazine problems)
GetHuman-356153: "Cancel Subscription" was why I was trying to call.
GetHuman-356153's review of Good Housekeeping Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Good Housekeeping Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-356153: Did not receive my magazine this month. The customer service rep was so nice and let me know that she will extend my subscription one month since I did not receive it. I mentioned that I saw that they said my payment was not received. I did not know this because I never received the invoice. My son moved and changed our whole family's address instead of his. Everything got straightened out with the help of a great rep. This is one of the reasons I have continued my great relationship with your magazine.
GetHuman: Let's quantify your experience contacting Good Housekeeping Magazine. On a scale of 1 to 5, how easy is it go get help on a Good Housekeeping Magazine problem?
GetHuman-356153: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-356153: I'd give them a four out of five on communication.
GetHuman: And what about Good Housekeeping Magazine's ability to quickly and effectively address your problem?
GetHuman-356153: For that I would say five out of five.
GetHuman: And finally- any advice for other Good Housekeeping Magazine customers?
GetHuman-356153: Call them early in the day or late. Don't forget any personal or account information you might need for Good Housekeeping Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-356153 taken from his Good Housekeeping Magazine customer service problem that occurred on November 8th, 2017.