Google Play: Unbelievably good!! To used to BAD customer se...
A Google Play customer review by GetHuman user ~None tec mom from November 28th, 2017
Background on ~None tec mom's case
GetHuman: ~None tec mom - can you tell our other Google Play customers when your case took place?
~None tec mom: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Google Play, and if so, how?
GetHuman: And which of these common Google Play customer issues best describes the reason you wanted to talk to them?
(Shows ~None tec mom a list of common Google Play problems)
~None tec mom: "Recover Account" was why I was trying to call.
~None tec mom's review of Google Play customer service
GetHuman: So how would you sum up your experience for GetHuman's Google Play customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~None tec mom: Unbelievably good!! To used to BAD customer service I was pleasantly surprised. And SOO happy with results!!! Apple could take a course of customer service!! Just saying!!!
GetHuman: Let's quantify your experience contacting Google Play. On a scale of 1 to 5, how easy is it go get help on a Google Play problem?
~None tec mom: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~None tec mom: I'd give them a five out of five on communication.
GetHuman: And what about Google Play's ability to quickly and effectively address your problem?
~None tec mom: For that I would say five out of five.
GetHuman: And finally- any advice for other Google Play customers?
~None tec mom: Call them early in the day or late. Don't forget any personal or account information you might need for Google Play to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~None tec mom taken from his Google Play customer service problem that occurred on November 22nd, 2017.