Google: Useless, pathetic customer service. All they wi...
A Google customer review by GetHuman user ~Customerservice is garbage from November 15th, 2017
Background on ~Customerservice is garbage's case
GetHuman: ~Customerservice is garbage - can you tell our other Google customers when your case took place?
~Customerservice is garbage: Yup. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~Customerservice is garbage a list of common Google problems)
~Customerservice is garbage: "Technical support" was why I was trying to call.
~Customerservice is garbage's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Customerservice is garbage: Useless, pathetic customer service. All they will do is tell you to go to pages you've already been to* A bunch of clowns.
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~Customerservice is garbage: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Customerservice is garbage: I'd give them a three out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~Customerservice is garbage: For that I would say two out of five.
GetHuman: And finally- any advice for other Google customers?
~Customerservice is garbage: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Customerservice is garbage taken from his Google customer service problem that occurred on November 7th, 2017.