Google: Welcome to Capitalism out of control! Clearly a...
A Google customer review by GetHuman user ~Karim Nejima from November 19th, 2017
Background on ~Karim Nejima's case
GetHuman: ~Karim Nejima - can you tell our other Google customers when your case took place?
~Karim Nejima: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~Karim Nejima a list of common Google problems)
~Karim Nejima: "Account access" was why I was trying to call.
~Karim Nejima's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karim Nejima: Welcome to Capitalism out of control! Clearly a company not to be trusted. I will investigate other programs.
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~Karim Nejima: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karim Nejima: I'd give them a three out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~Karim Nejima: For that I would say four out of five.
GetHuman: And finally- any advice for other Google customers?
~Karim Nejima: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Karim Nejima taken from his Google customer service problem that occurred on November 12th, 2017.