You are ******* Google! I have been onhold ofr...
A Google customer review by GetHuman user ~still waiting for help from November 20th, 2017
Background on ~still waiting for help's case
GetHuman: ~still waiting for help - can you tell our other Google customers when your case took place?
~still waiting for help: Yeah. It was late at night, on November 11th.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows ~still waiting for help a list of common Google problems)
~still waiting for help: "Setup an account" was why I was trying to call.
~still waiting for help's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~still waiting for help: You are ******* Google! I have been onhold ofr over ** minutes now, your stupid settings deleted the wrong calendar, and now my business for the next * months is just gone. Can't tell you how much this *****. You steal our information, sell it to whomever wants to give you money for it and then I bet you laugh at us stupid sheep. You **** so much!!!!!!!!!!!!!!!!!!!!!!****
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
~still waiting for help: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~still waiting for help: I'd give them a two out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
~still waiting for help: For that I would say five out of five.
GetHuman: And finally- any advice for other Google customers?
~still waiting for help: Call them early in the day or late. Don't forget any personal or account information you might need for Google to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~still waiting for help taken from his Google customer service problem that occurred on November 11th, 2017.