Brought a green dot card and they won't let me...
A Green Dot customer review by GetHuman user ~pissed of customer from November 21st, 2017
Background on ~pissed of customer's case
GetHuman: ~pissed of customer - can you tell our other Green Dot customers when your case took place?
~pissed of customer: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed of customer a list of common Green Dot problems)
~pissed of customer: "Account access" was why I was trying to call.
~pissed of customer's review of Green Dot customer service
GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed of customer: Brought a green dot card and they won't let me add to *different cards. They have blocked two for reason they can't give me. They keep your money and the BBB has over *** complaints and nothing seems to be done about this scam company
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
~pissed of customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed of customer: I'd give them a one out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
~pissed of customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Green Dot customers?
~pissed of customer: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed of customer taken from his Green Dot customer service problem that occurred on November 18th, 2017.