Green Dot AFTER HOURS****-***-****...press...

A Green Dot customer review by GetHuman user ~michael clyde from November 14th, 2017

Background on ~michael clyde's case

GetHuman: ~michael clyde - can you tell our other Green Dot customers when your case took place?
~michael clyde: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Green Dot, and if so, how?
~michael clyde: I used the 866-795-7597 number I found for on the GetHuman Green Dot customer phone number page I was on: Green Dot Customer Service Phone Number
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows ~michael clyde a list of common Green Dot problems)
~michael clyde: "Card Recharge" was why I was trying to call.

~michael clyde's review of Green Dot customer service

GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~michael clyde: Green Dot AFTER HOURS****-***-****...press * IT WORKS! It's the only * I've found that works after hours (*am) I thought it was too good to be true but...*thanks gethuman for giving us a place to share info.
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
~michael clyde: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~michael clyde: I'd give them a one out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
~michael clyde: For that I would say two out of five.
GetHuman: And finally- any advice for other Green Dot customers?
~michael clyde: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~michael clyde taken from his Green Dot customer service problem that occurred on November 10th, 2017.

Green Dot

1.48 of 5 stars | 352 reviews

~michael clyde's Green Dot Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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