Green Dot: cannot register my **** card be trying for days...
A Green Dot customer review by GetHuman user ~bonnie ream from November 26th, 2017
Background on ~bonnie ream's case
GetHuman: ~bonnie ream - can you tell our other Green Dot customers when your case took place?
~bonnie ream: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Green Dot, and if so, how?
GetHuman: And which of these common Green Dot customer issues best describes the reason you wanted to talk to them?
(Shows ~bonnie ream a list of common Green Dot problems)
~bonnie ream: "Replacement card" was why I was trying to call.
~bonnie ream's review of Green Dot customer service
GetHuman: So how would you sum up your experience for GetHuman's Green Dot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bonnie ream: cannot register my **** card be trying for days thats my ***.** you have and i will get it if i need to get my lawyer on the issue
GetHuman: Let's quantify your experience contacting Green Dot. On a scale of 1 to 5, how easy is it go get help on a Green Dot problem?
~bonnie ream: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bonnie ream: I'd give them a one out of five on communication.
GetHuman: And what about Green Dot's ability to quickly and effectively address your problem?
~bonnie ream: For that I would say two out of five.
GetHuman: And finally- any advice for other Green Dot customers?
~bonnie ream: Call them early in the day or late. Don't forget any personal or account information you might need for Green Dot to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bonnie ream taken from his Green Dot customer service problem that occurred on November 20th, 2017.